Return & Refund Policy

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Last Updated: [November 21, 2025]

Thank you for shopping with High Caliber Airless. We want you to be fully satisfied with your purchase. Please review our return policy below.

1. 30-Day Return Policy

We accept returns within 30 days of the original purchase date.

To qualify for a return:

• The product must be unopened and in its original packaging

• You must obtain return approval and an RGA (Return Goods Authorization) number

2. Opened Products

If the product packaging has been opened:

• A 20% restocking fee will apply

• The item must still be in resellable condition

• An RGA number is required before returning the product

Returns without an RGA number will not be accepted.

3. How to Request an RGA Number

To start a return or request an RGA#:

• Email us at highcaliberairless@gmail.com

• Include:

  • Your name

  • Order number

  • Reason for return

  • Whether the item is unopened or opened

We will review your request and provide return instructions once approved.

4. Return Shipping Responsibility

• Customers are responsible for all return shipping costs.

• We recommend using a trackable shipping method.

• High Caliber Airless is not responsible for lost or damaged return shipments.

5. Refunds

• Refunds are issued to the original payment method after the returned product has been received and inspected.

• Restocking fees (if applicable) will be deducted from the refund amount.

• Shipping charges from the original order are non-refundable.

6. Non-Returnable Items

For safety and quality control, certain items may not be eligible for return. If applicable, these will be clearly noted on the product page.

7. Contact Us

For any questions regarding returns, please contact:

High Caliber Airless
Email: highcaliberairless@gmail.com

Phone: 385-887-8183

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Shipping Policy

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Last Updated: [November 21, 2025]

Thank you for shopping with High Caliber Airless. This Shipping Policy explains how and when your order will be shipped once placed on HighCaliberAirless.com.

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1. Flat Rate Shipping

We offer a simple and affordable shipping option:

📦 $5 Flat Rate Shipping

• A flat rate of $5 is applied to all orders shipping within the United States, regardless of order size or weight.

• No hidden fees.

2. Processing Times

• Orders are typically processed within 1–2 business days.

• Orders placed on weekends or holidays will be processed on the next business day.

• You will receive an email confirmation once your order has shipped.

3. Shipping Times

Standard delivery typically takes 3–7 business days after your package leaves our facility.
Delivery times may vary depending on:

• Carrier delays

• Weather conditions

• Holidays or peak seasons

4. Shipping Carriers

We ship using major carriers such as:

• USPS

• UPS

• FedEx

Carrier selection may vary depending on package size, weight, and destination.

5. Tracking Information

• Once your order ships, you will receive an email with a tracking number.

• Tracking information may take up to 24 hours to update after shipment.

6. Shipping Restrictions

• Currently, we ship to U.S. addresses only.

• We do not ship to P.O. Boxes for certain products.

7. Lost, Stolen, or Damaged Packages

• High Caliber Airless is not responsible for packages lost or stolen after delivery has been confirmed by the carrier.

• If your package arrives damaged, please contact us within 48 hours at highcaliberairless@gmail.com with photos of the packaging and product.

8. Address Errors

Please ensure your shipping address is correct at checkout.
We are not responsible for:

• Delays

• Lost packages

• Additional charges resulting from incorrect or incomplete addresses.

9. Contact Us

If you have questions about your shipment or need assistance, please contact:

High Caliber Airless
Email: highcaliberairless@gmail.com
Phone: 385-887-8183

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Privacy Policy

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Last Updated: [November 21, 2025]

High Caliber Airless (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit HighCaliberAirless.com (the “Site”) and any related services.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you interact with our Site, you may voluntarily provide:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment information (processed securely by third-party providers)

• Account login details (if you create an account)

We do not store full credit card numbers—payment processors handle this securely.

B. Automatically Collected Information

When you visit the Site, we may automatically collect:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Time spent on pages

• Referring URLs

• Cookies and tracking technologies

C. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tools to:

• Enhance your shopping experience

• Remember cart contents

• Analyze website performance

• Personalize content

You may disable cookies in your browser settings, but parts of the Site may not function properly.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you regarding purchases

• Provide customer support

• Send order status updates and tracking information

• Improve website performance and user experience

• Detect or prevent fraud

• Comply with legal obligations

• Send promotional emails (opt-in only; you can unsubscribe anytime)

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

A. Service Providers

Trusted vendors who assist with:

• Payment processing

• Shipping and fulfillment

• Website hosting

• Email delivery

• Analytics

• Marketing tools (if applicable)

These providers only access information as necessary to perform their services.

B. Legal Requirements

We may disclose information if required to:

• Comply with the law

• Respond to subpoenas or legal requests

• Protect our rights and property

• Prevent fraud or security issues

C. Business Transfers

In the event of a merger, acquisition, or sale of company assets, user information may be transferred as part of the transaction.

4. Data Security

We use industry-standard security measures to protect your information, including:

• SSL encryption

• Secure payment processing

• Restricted access controls

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have rights including:

• Accessing the personal data we hold about you

• Requesting corrections or updates

• Requesting deletion of your data

• Opting out of marketing communications

• Restricting certain types of data processing

To make a privacy request, contact us at the information below.

6. Email & Marketing Communications

You may receive:

• Order confirmations

• Customer support messages

• Promotions (if subscribed)

You can unsubscribe from promotional emails at any time using the link in the email.

7. Third-Party Links

The Site may contain links to external websites.
We are not responsible for:

• The content

• Privacy practices

• Security standards

of these third parties.

8. Children’s Privacy

Our Site is not intended for children under 13.
We do not knowingly collect data from minors.
If we learn that a child has provided personal information, we will delete it promptly.

9. Data Retention

We retain personal information only as long as necessary for:

• Fulfilling orders

• Legal compliance

• Fraud prevention

• Business purposes

After this period, data is securely deleted.

10. International Users

If accessing from outside the United States, you acknowledge that your data may be transferred and processed in the U.S., which may have different data protection laws than your region.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Changes will be posted with a revised “Last Updated” date.
Continued use of the Site means you accept the updated policy.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

High Caliber Airless
Email: highcaliberairless@gmail.com
Phone: 385-887-8183